My paperwork, which should have taken a couple of weeks, was less than a week because Vanderbilt NYC worked on it right away!
Kim P.
Convenience for Residents
Seamless and smarter management
At Vanderbilt, we’ve replaced outdated systems with modern solutions. Our management team uses smart technology to track, respond, and resolve your residents’ needs—fast and efficiently.
Vanderbilt
Communication is available for every demographic
We know not everyone communicates the same way — so we offer options that work for every type of shareholder.
Phone
Call us. A real person, in our office, will answer — no call centers, no robots.
Email
We always reply, even if the update is: there’s no update. You’ll never feel ignored.
Text
It’s 3 AM and your bathroom’s leaking? Send a photo. Your super, property manager, assistant manager, and principal will be notified instantly.
Domecile
Centralized, streamlined document management
A centralized, streamlined process for the order and delivery, or instant digital download, of Community, Cooperative and Condominium resale/ lender documents & all corporate documents.
Corporate Document Archive
- offering plans
- by-laws
- financials
- house rules
- questionnaire processing
- board minutes viewing
- lender compliance
Applications
- sales
- lease
- sublease
- refi
- transfer
- rental
- alterations (interior + exterior)
Clickpay
Intuitive Portal for all Residential Online Payments
As the preferred way of accepting payments, all residents can create an account and pay one-time or setup automatic recurring payments online.
Super
Streamlined Workflow for All Residential Complaints
Super is AI-driven to recognize & organize every request, complaint, or inquiry specifically by sender and context, offering real response time.
Features
- Automatic work order creation, correspondence, and task tracking in one thread
- Documentation of all information and correspondence (texts & emails)
- Refer back at any time
Management Starts with a Hello
Questions? Ready to make a switch?
Reach out and connect with our team.
Reach out and connect with our team.
Professional, responsive and personable. I couldn’t recommend them more!
Brian Earley